How Long Does Delivery Take?

Delivery times vary depending on your location, please use the table below for estimated delivery times.

Where Do You Ship From?

All orders are shipped from our Sydney office using the Australia Post Domestic Letter Service.

When Do You Dispatch Orders?

Same-day dispatch is available on orders placed before 3pm AEST/AEDT Monday - Friday. Any orders placed after 3 pm will be dispatched the next day.

How can I track my order?

Once we've shipped your order, you will receive a tracking number via email. Click the View Order button in the email to monitor the status of your delivery with Australia Post.

Your order has not arrived on time

If you're leaving soon and your order hasn't arrived, please contact us so we can arrange to have it delivered to you with free express shipping. It is important to us that we ensure your SIM card(s) arrive well before you take off.

Will this SIM fit my phone?

Yes! We offer 3 different sizes for each SIM card - Standard, Micro, and Nano. All you need to do is make sure that you pop out the correct size that is compatible with your device.

When does my activation period begin?

The SIM will only activate once you have inserted it into your device, which, in most cases, is when you have arrived at your destination. You can find more specific activation steps here.

Are there any hidden roaming charges?

Zero. We're here to help you save money whilst abroad. With our SIM cards, you'll get all the data and outgoing calls that you pay for without any added surcharges or hidden costs. For as little as $2 a day, we offer the cheapest way of staying online while you're travelling.

How do I know if my device is unlocked?

If you purchased your device outright then it is most likely unlocked. Devices purchased alongside a contract are usually locked. If you are unsure, contact your service provider, they may even be able to unlock it for you (usually incurring a fee).

How do I keep track of my data usage?

You’ll be able to track your data usage directly from your device, please click here for an in-depth guide on how to do so.

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eSIM Latvia

Introducing our brand new prepaid travel eSIMs, an innovative way to travel connected without having to fiddle around with your device swapping SIM cards in and out. eSIM, short for embedded SIM, is a small programmable chip located inside the latest smartphones. They enable users to effortlessly switch between service providers without physically changing SIM cards.

So if you’re heading to Latvia from Australia, make sure you’re able to travel connected by grabbing one of our eSIMs. From Daugavpils to Ludza, you’ll be able to enjoy data speeds for all your travel needs and avoid all those nasty exorbitant roaming costs that come with many service providers. Become the source of envy for your friends and family by being able to swiftly share those big-smiled selfies in front of The Freedom Monument to your socials.

Whether it’s for staying in touch with loved ones, accessing banking and navigation apps, or simply checking the weather for the day, our eSIMs will have you covered wherever you are in Latvia.

Boasting over 7000+ verified 5-star reviews, a highly responsive Aussie customer support team, and instant activation as soon as you land, you’ll be in excellent hands when it comes to staying connected while in Latvia.

We also offer affordable pricing for all of our eSIMs. And the best part? There are absolutely ZERO hidden fees, meaning you can use your data as you usually would without worrying about incurring an excessive phone bill.

From House of the Black Heads in Riga to National Library of Latvia in Zemgales priekšpilsēta, you’ll easily be able to find an eSIM that perfectly matches your Latvia itinerary with our many different data/call options.

Latvia eSIM

The Latvia eSIM you shouldn’t leave home without.

In case you are unsure whether or not your device is eSIM compatible, we have put together a list of eligible devices which can be found here. As a general rule of thumb, devices launched post-2017 will most likely include an eSIM.

All of our eSIMs connect to local cell phone towers for up to 30 days (depending on the eSIM you purchase), making it easy for you to document your entire trip as well as keep in contact with loved ones. They also feature fuss-free activation, a 100% money back guarantee, and an Aussie support team ready to assist you with any queries you may have.

Order an eSIM from us today and take the stress out of scrambling around the unfamiliar Latvia streets trying to find a SIM card and let us take care of it - so you can enjoy what really matters; your holiday!

If you have any questions, please contact us via our social media, our email (hello@simsdirect.com.au) or our online chat (found on our website), and we’ll get back to you ASAP.

Happy and safe travels!