Shipping & Delivery
What are your delivery methods?
Note: We do not ship physical SIM cards in the US, Canada & United Kingdom as of August 15, 2023.
We only sell eSIMs which are delivered instantly via email - Shop eSIMs here.
Australia Shipping
| SHIPPING METHOD | NSW | VIC | QLD | SA | TAS | WA |
|---|---|---|---|---|---|---|
| Standard - Free | 4 | 4 | 5 | 5 | 7 | 7 |
| Express - $7.99 | 1 | 1-2 | 1-2 | 2 | 2 | 2 |
How fast can you deliver?
If you are apart of the Australia Post Express Network we can get your order to you the next business day if you order before 12PM AEST with express postage.
When do you dispatch orders?
Same day dispatch before 12PM AEST, every day of the week.
Orders after 12PM AEST are sent the next day.
How do I track my order?
You will receive a tracking number via email after we have dispatched your order from our office, you can track online with Australia Post.
What if my order goes missing?
If your order goes missing contact us via the live chat on our website. If your order is deemed missing we will send you a replacement order via express post.
How much?
Free Standard shipping included
$7.99 for express
Who do you use?
Australia Post
Where from do you ship from?
Dispatched from Sydney NSW
